bayt - 7 month ago

Manage large amounts of inbound and outbound calls in a timely manner- Follow communication “scripts” when handling different topics- Identify customers’ needs, clarify information, research every issue and provide solutions and/oralternatives- Seize opportunities to upsell products when they arise- Build sustainable relationships and engage customers by taking the extra mile- Keep records of all conversations in our call center database in a comprehensible way- Frequently attend educational seminars to improve knowledge and performance level Meetpersonal/team qualitative and quantitative targets- Good communication skills- Excellent command of the English language- Strong commitment and dedication- Age: less than 30 years- Only graduated with Bachelor degree- Males Only (Have his Military Graduation Certificate)- Accounts to be hired: Consumer High value Customers, Corporate account, and Internet Call Center(Technical account)- Make sure that Candidates didn’t have any relatives in Vodafone Egypt Customer Care department (1st 2nd degree)Job Details Posted Date: 2025-04-15 Job Location: Egypt - Cairo Job Role: Customer Service and Call Center Company Industry: Telecommunications Preferred Candidate Nationality: Egypt Degree: Bachelor s degree

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