Identify and assess customers’ needs to achieve satisfaction.Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.Handle customer complaints, provide appropriate solutions and alternatives within the time follow up to ensure resolution.Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.Interact with the senior management to understand updated organizational policies and new products.Troubleshoot and resolve product issues and concerns.Job Details
Posted Date:
2025-04-18
Job Location:
United Arab Emirates - Dubai
Job Role:
Customer Service and Call Center
Company Industry:
Administration Support Services
Preferred Candidate
Sunday 2 November 2025
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Sources⁞
General Manager/ Regional Head/ Divisional Manager for Valve services Division(VSD) - Expertise Industrial Services
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