IT Help Desk Specialist / network technician - شركة أعمال المجد للصناعة

Support and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performanceResponsibilities include but are not limited to : Install and configure computer hardware operating systems and applicationsMonitor and maintain computer systems and networksHelp users through a series of actions, either face to face or over the telephone to help set up systems or resolve Troubleshoot system and network problems and diagnosing and solving hardware/software faultsReplacing parts as requiredProvide support, including procedural documentation and relevant reportsFollow diagrams and written instructions to repair a fault or set up a systemSupport the roll-out of new applicationsSetting up new users accounts and profiles and dealing with password issuesRespond within agreed time limits to call-outsWork continuously on a task until completion (or referral to third parties, if appropriate)Prioritize and manage many open cases at one time Working technical knowledge of network and PC operating systems, including [Windows Workstations, Windows Servers, Vmware, LInux ].Extensive application support experience with [IP Scanners, Repairing S/W tools and converters, Client Antivirus, Remote management Agents ( Remote Admin, Remote Assistance, Desktop remote Connection), Exchange Clients( MS Outlook, Outlook Express, Outlook WEB Mail) VPN client connections, Client Firewalls… ].Working technical knowledge of current network hardware, protocols, and standards, including [ADSL Modems and Routers, Indoor and Outdoor Wireless AP, Switches, Patch P Printers, Different Types Scanners TCP/IP protocol and Related Commands (Telnet, ping, Tracert, route, IPConfig, netstat) POP3, SMTP, DHCP, ].good knowledge in CCTV systems installing , repairing , troubleshooting ( hardware / software ) .Job Details Posted Date: 2025-04-22 Job Location: Saudi Arabia - Riyadh - Al Yarmuk Job Role: Information Technology Company Industry: Industrial Production Preferred Candidate

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